brightfin is a revolutionary, subscription-based software provider of IT Expense Management and IT Finance Management (ITFM) solutions offered natively through ServiceNow or as a SaaS platform. brightfin helps companies manage IT assets and expenses related to mobile, telecom (fixed / voice & data), and cloud.
22 июля 2021

Optimization Agent (вакансия неактивна)

Киев, удаленно до $1200

You are definitely the person to enjoy our business if:

  • you share our mindset and passion for automation, saving people’s lifetime and eliminating unnecessary waste;
  • you want to see how your work influences the largest companies in the world and have an opportunity to learn and work with such big enterprise customers;
  • you want to be a part of the next big thing in enterprise software;
  • you care about customers, understanding and giving them the product they would love to use.

Requirements:

  • Financial analysis knowledge
  • Excellent English to enable customer communication (written and verbal)
  • Ability to handle any customer interaction professionally and with a service-oriented attitude
  • Reliable and precise work style, even under time-pressure
  • Excel / PowerPoint skills
  • Experience in software/hardware or telecom industry is a plus

Responsibilities:

  • Perform telecom contract assessments and develop recommendations for clients to optimize their telecom spend;
  • Work with clients’ financial teams to analyze complex billing models, reconcile and allocate charges and develop detailed reports;
  • Act as technical telecom resource for requirements gathering and implementation;
  • Perform telecom operations services, optimize processes and define standards;
  • Provide top-quality customer service to clients, vendors and internal teams;
  • Own and manage the project, new processes, standards and tools;
  • Develop and own best practices, quality assurance methods, etc.