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brightfin is a revolutionary, subscription-based software provider of IT Expense Management and IT Finance Management (ITFM) solutions offered natively through ServiceNow or as a SaaS platform. brightfin helps companies manage IT assets and expenses related to mobile, telecom (fixed / voice & data), and cloud.
13 квітня 2021

Billing Operations Specialist (вакансія неактивна)

Київ

Необхідні навички

· Strong organizational skills.
English — Fluent
· Experience with MySQL or similar utilities to support data validation tasks
· Experience with US-based wireless carriers and systems is a significant plus.

The ideal candidate is detail-oriented and understands the importance of delivering a great customer experience by getting it right and on time, every time

Обов’язки

· Processing of customer billing data to the MobilityCentral platform.
· Organizing and scheduling of daily processing tasks for over 500 customer invoices.
· Management of automation vendors and services to ensure efficient and secure delivery of customer data.
· Identification of data quality issues and working with internal engineering and carrier support teams through resolution.
· Working with customer success and implementation teams to establish carrier access for customers and to communicate any issues as they arise.

Про проєкт

We are expanding our Operations team, looking for well-rounded problem solvers to manage billing data management. The ideal candidate is technical in nature, detail-oriented and can look beyond current process to identify opportunities to improve efficiency. Training will be provided.