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28 вересня 2018

Junior Technical Support Engineer (вакансія неактивна)

Київ, віддалено

Необхідні навички

• Good communication and organizational skills;
• Being independent, self-motivated, disciplined and detail-oriented;
• Strong intermediate English level, being able to communicate via e-mail, texting or by phone
• Good analytical and troubleshooting skills;
• Knowledge of SQL: to increase the level at least to Junior to work with a Database (MS SQL + basic SQL)

Буде плюсом

Knowledge in the following areas will be a big plus: Networking, Web technologies; Scripting (bash, python, etc.)

Пропонуємо

• Strong career opportunities for professionals
• A variety of international projects and mobility across projects
• Professional development support
• Competitive compensation, advanced bonus systems
• 20 working days of paid vacations and paid sick leaves
• Corporate health insurance program
• Modern and conveniently located offices with good working conditions
• Corporate, social and cultural events

Обов’язки

Responsibilities:
• receiving incoming messages or calls (requests)
• processing of the received request — solving the occurred issue if possible or/and passing it to the next support

This position requires a genuine desire:
• to help people around — either customers, or colleagues;
• to work within a team of support specialists;
• to study. We are ready to train the candidate — WHAT should be done to provide quality technical support and HOW to do it.
This position requires following working schedule:
Working hours from 4:00 till 16:00 — one week (7 days); next 2 weeks — days off.

Про проєкт

We are looking for a Technical Support Engineer to join our team on full-time basis (remote connection is possible as well).
The customer is a global provider of insurance and reinsurance solutions, which offers superior client service through a global network of offices in Switzerland, United States, Canada, Ireland, Great Britain, Hong Kong, Australia and other countries. All of customer’s insurance and reinsurance subsidiaries are highly rated by the rating agencies Moody’s, Standard & Poor’s, Fitch and A.M. Best Company.
Our candidate will be responsible for on-call duties.

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