Trainee to Junior IT Engineer / DevOps (вакансія неактивна)

Experience with Networking protocols;
Knowledge of the principles of construction and operation of networks (OSI network model, understanding the principles of network protocols and services);
Basic systems administration skills (Windows, Linux);
Knowledge of RDBMS (at least one of the following: Oracle, MSSQL, MySQL, PgSQL) + basic SQL;
Spoken English (Intermediate+);
A Bachelor’s degree in Computer Science or Computer Engineering;
Result oriented attitude and problem-handling skills;
Excellent communication and presentation skills, proactive and analytical mindset;
Ability to travel and spend up to 30% of time in business trips -Europe, USA

Understanding of IP Telephony
Experience in supporting contact center environments

Strong career opportunities for professionals
A variety of international projects and mobility across projects
Professional development support
Competitive compensation, advanced bonus systems
Modern and conveniently located offices with good working conditions
Sport room, children room
In-house canteen or kitchen, free fruit
Corporate, social and cultural events

Be the direct point of technical contact to provide high quality consultancy for Genesys solutions to customers
Installation, troubleshooting and support of Genesys products
Automation of deployment and migration tasks
Contribute to the Genesys contact center switchover to production state
Taking part in environment architecture planning, automation of continuous delivery, optimization of existing structure, securing existing environments, supporting, consulting
Design and implement build, deployment, and configuration management
Build, maintain, and monitor configuration standards

Who we are
Miratech is an IT services and outsourcing company that provides services to multinational organizations all over the world. Our highly professional team achieves success with 99% of IT projects in financial, telecommunication and technology domains. Founded in 1989, Miratech has its headquarters in New York, USA; with R&D centers in Poland, Philippines, Slovakia, Spain, and Ukraine. Technical complexity is our passion, stability is our standard, friendly work environment is our style. We empower our employees to grow together with the company, to achieve ambitious goals, to be a part of international relentless team which helps the visionaries to change the world.

The Customer is the world’s leading provider of customer service and contact center software, with more than 4,500 customers in 80 countries. Drawing on its more than 20 years of customer service innovation and experience.
This project is uniquely positioned to help companies bring their people, insights, and customer channels together to effectively drive today’s customer conversation. Our software directs more than 100 million interactions every day, maximizing the value of customer engagement and differentiating the experience by driving personalization and multi-channel customer service, as well as extending customer service across the enterprise to optimize processes and performance of customer-facing employees