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Miratech helps visionaries to change the world. We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet.
15 октября 2019

Technical Support Engineer (вакансия неактивна)

Варшава (Польша)

Необходимые навыки

3+ years of experience in the IT industry.
Experience in support of financial applications.
Technology: SQL, PowerShell, Windows administration, XSLT
Knowledge of C#, or any other programming languages is a plus.
Knowledge of ITIL /DevOps is a plus.
Experience in operational work (business applications administration & maintenance, help desk, problem management).
Knowledge of Jira and Confluence is a plus
Bachelor or MSc degree in computer science, math, or related field.
Soft-skill: comfortable dealing with multiple languages and international customers.
Good problem-solving skills, solution-oriented attitude, self-going.
Customer orientation, willingness to provide good customer service.
Advanced written and spoken English
Ability to travels to the following countries will be required: Sweden, Finland

Предлагаем

— Strong career opportunities for professionals
— A variety of international projects and mobility across projects
— Professional development support and professional certification opportunities
— Competitive compensation, advanced bonus systems
— Paid vacations and paid sick leaves
— Flexible work schedule with a possibility for teleworking
— Corporate health insurance program
— Foreign languages classes and communication with native speakers
— Modern and conveniently located offices with good working conditions
— Corporate, social and cultural events

Обязанности

— Working with end-users to understand their needs and find the solution how it could implement within the software.
— Clarifying use cases and scenarios on demand during product implementation and maintenance, ensuring any blockers and proposing alternate solution when necessary
— Provide application operations, user support & startup trainings, events management, incident and problem resolution, maintenance and requests fulfillment.
— Provide change requests processing as well as minor software upgrades and bugfixes implementation.
— Manage the schedule of automated operations routines.
— Configure the application monitoring, recommend server resource adjustments based on application performance and peak load times.
— Prepare reports for the management
— Interaction with software vendors.
— Participate in service delivery management

О проекте

Miratech is a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet.

The customer is one of the top 10 European debt management companies with operations in different European countries. It is an innovative company with ambitions to revolutionize the industry with the help of modern and very efficient IT solutions and approaches to operations.

We are looking to hire an Application Support Engineer for enterprise-level products in the financial domain. This role offers the opportunity to provide support line of business application for business users. Application provides smart solutions for hard cash: account management, accounts receivable, invoice purchasing, factoring and debt collection — all-in-one or standalone.

The person hired for this position will work in a multicultural environment with talented colleagues in several European countries.

Горячие вакансии

Все вакансии