Привіт, ми — команда MindK. Ми працюємо командою над рішеннями в різних сферах бізнесу від ідеї до повної реалізації. Створюємо готові рішення під ключ: від збору вимог аналітиком, створення прототипів та UI, розробки та тестування дружньою командою під чітким керівництвом нашого менеджера до релізу та подальшої підтримки рішення.
18 січня 2022

Middle Business Analyst (вакансія неактивна)

віддалено $2500–3500

This is a position for an open-minded person with a strong customer service orientation and a desire to build the solution of a high business value.

Project Description

We’re developing a SaaS solution for Nordic region-based communities that helps our clients in members, courses management, related invoicing, and reporting. Each customer gets a responsive and customizable design, GDPR-compliance features, two-factor authentication, and a full pack of CRM-like features. The solution provides an easy way to engage community members into organizations’ events and activities, maintains different payment channels, and a variety of external integrations. The system supports the complete invoicing cycle adopted for Nordic region laws and collects the data into a bunch of reports for ERP systems.

Responsibilities:

  • Define the product strategy and roadmap in close cooperation with the product owner;
  • Gain a deep understanding of customer experience, identify and fill product gaps, and generate new ideas that improve customer experience and drive product growth;
  • Translate product strategy into detailed requirements using creating and management of product and sprint backlogs;
  • Conduct the requirements workshops with the stakeholders;
  • Scope and prioritize activities based on business and customer impact;
  • Manage the requirements throughout the whole sprint including the conduction of the backlog refinement, sprint planning, sprint review sessions;
  • Work closely with an engineering team to deliver valuable, feasible, and usable solutions;
  • Represent the company by contacting customers to solicit feedback on the products and services under development.

Requirements & Experience:

Experience:

  • Min 3 years of BA experience in IT outsourcing companies.

Soft Skills:

  • Excellent analytical and creative problem-solving skills;
  • Excellent written and oral communication skills;
  • Advanced English Language level;
  • Excellent communication skills;
  • Keen attention to detail;
  • Ability to communicate ideas in both technical and business languages;
  • Strong customer service orientation;
  • Ability to organize your daily routines and team work remotely.

Hard Skills:


    • Strong theoretical knowledge in the business analysis area and sound practical experience in business and solution requirements management;
    • Good knowledge and practical use of various business analyst techniques and tools, such as:
      • backlog management,
      • user stories & acceptance criteria,
      • use cases,
      • UML diagrams,
      • BPMN 2.0 notation,
      • requirements prioritization techniques,
      • stakeholders management techniques, etc.
    • Good knowledge and practical experience in conducting discovery activities.

Will be an advantage:

  • Technical background;
  • Previous BA experience working with B2B products;
  • Experience with invoicing and payment solutions.

Perks and Benefits:

  • Competitive salary that matches your qualifications and experience;
  • Career development and yearly salary reviews;
  • Medical insurance;
  • 50% compensation for professional training or conferences;
  • Free English classes;
  • Hybrid remote: you can choose to work from either one of our office hubs or fully remotely, as well as mix these two options.