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MGID is a global innovative pioneer in native advertising that drives revenue growth for all participants of the ecosystem.
11 ноября 2019

Customer Support Engineer

Киев

MGID is an international leader in the native advertising market, founded in 2008. The MGID platform helps the media to monetize the audience and brands to convey the right advertising message to its consumers.

MGID offers comprehensive solutions: from planning and developing an advertising strategy, to its implementation and optimization. Our clients are large international brands (Renault, Domino’s, airbnb, PizzaHut, Qatar Airlines, etc.), media holdings and network agencies.

MGID is:
— One of the largest martech companies in the Ukrainian market;
— Own Highload platform provides 185 billion content recommendations for 850 million unique visitors in more than 60 languages;
— Winner of numerous awards for innovation and product quality in the field of AdTech;
— A staff of more than 500 employees working in offices in the USA, Europe, and Asia.

Requirements:

— Linux shell;
— MySQL;
— Bug Tracking Systems (Youtrack, Jira, etc);
— HTML & CSS;
— Intermediate English.

Responsibilities:

— Provide technical support for our customers on chat, email;
— Collaborate with the development team on issues escalation;
— System monitoring.

Will be a plus:

— Practical knowledge of JavaScript;
— Ability to multi-task, prioritize, and manage time effectively;
— Ability to work independently.

We offer:

— Friendly team, opportunities to share your knowledge and experience;
— The newest office in the shopping center “Marmalade” (we are already starting to move);
— English courses with a native speaker, and for the best students according to the results of the course — a week-long trip to London for two;
— Flexible approach to the schedule;
— Corporate participation in sports, eco-and social projects. How it happens — here www.facebook.com/MGID.inside;
— The opportunity to attend lectures at the MGID Academy;
— “Premium” health insurance package.

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