Community Growth Manager (Trainee\Junior)

Full-time | B2B SaaS\Fintech

We are a Ukrainian IT product company building innovative B2B fintech solutions in partnership with Visa, Mastercard, and other global industry leaders. Our products are trusted by top companies across the US and Europe, and we are strengthening our position in the international market.

We’re now looking for a Community Growth Manager — someone who is passionate about SMM, thinks in results, and knows how to turn community engagement into leads.

🚀 In this role, you will be at the heart of Merchanto.org’s growth.

You’ll work with non-trivial SMM channels and approaches on Reddit, Discord, LinkedIn & Facebook groups and more. Primary domains will be eCommerce, Fintech, and Digital Services. The main goal will be direct to them with a clear explanation on how our solutions solve real business pain.

Responsibilities

• Daily engagement in Reddit, Shopify Forum, and LinkedIn etc. etc.
• Respond to questions, give advice, and participate in discussions related to chargebacks, fraud, payments, and e-commerce
• Interact with posts (comments, reactions, discussions) to build organic visibility
• Handle inbound messages and direct interested users to book a call with sales team
• Monitor discussions and identify opportunities to join conversations
• Help create a simple content plan for community and LinkedIn activity
• Write short comment sequences / DM sequences for outreach and replies

• Track engagement and community feedback

• Work with AI tools (Claude / ChatGPT) to draft responses, research discussions, and scale community engagement

Requirements

• English C1, confident in professional business and community informal communication;
• Understanding of the marketing approach and sales skills;
• Results-driven mindset;
• Ability to explain business terms in simple words;

Nice to have

• 0-1 year of B2B\B2C marketing or sales experience with proven results;

• Hands-on SMM experience in IT, Fintech, Finance, or Affiliate industries;

What we offer

• Full-time role: office-based in Kyiv
• Official employment with a stable contract
• Paid sick leave and vacation, because long-term performance matters
• All necessary equipment provided for effective work
• Trial period to make sure the role and the team are the right fit for both sides
• Real growth opportunities: professional and career development in a fast-growing international fintech company
• Direct impact on company growth and visibility of your results
• Work with Tier-1 markets and strong global partners

Why people enjoy working at Merchanto

• Strong marketing expertise by market sharks

• A white product with clear value and real demand in the market
• Short feedback loops and a team that listens to each other

Send your CV and let’s talk.