Mealco is a food-tech start-up, building restaurants of the future. We operate via a unique plug-and-play, virtual kitchen model. We develop creative, delivery-native brands with NYC’s top chefs and are backed by top NY investors and CEOs.
16 січня 2024

Technical Integration & Support Specialist (вакансія неактивна)

віддалено $600–800

Join Team Mealco!

We’re searching for a dedicated individual with advanced English, a tech-savvy mindset, and a passion for growth. Don’t worry if you’re new to the IT field; if you’re eager to learn and adapt, we’re excited to have you.

This role is an excellent opportunity for those at the beginning of their career journey. You’ll dive into areas like client integration, technical support, and food tech product development.

Please note that this position operates on evening shifts exclusively, to cover the time zone differences between Eastern Europe and New York.

About Mealco:

Founded in 2019, we are an ambitious food tech startup that helps restaurants, brand chefs, and customers find their perfect match. We thrive in a dynamic startup environment, where mistakes are seen as opportunities to learn, and successes are celebrated.

Your Role Involves:

  • Integrating new restaurants into our network
  • Serving as a tech point of reference for our internal team, responding to technical support requests from our restaurant partners
  • Investigating and addressing technical alerts
  • Advancing your knowledge of our product to better assist and optimize
  • Engaging in QA testing and problem-solving
  • Collaborating to refine and enhance product quality
  • Staying flexible as the role evolves with the company’s growth

Requirements:

  • Proficiency in English, both written and spoken
  • Quick learner, eager to grasp new concepts
  • Detail-oriented approach to tasks and projects
  • Proven ability to manage multiple tasks and work under pressure
  • Strong collaboration and interpersonal skills
  • Experience or genuine interest in the food and restaurant industry and/or our product
  • Technical background or aptitude for technical support

We Offer:

  • A competitive package in a dynamic startup environment
  • 100% remote with co-working options
  • Evening working hours (15:00 — 23:00 Kyiv time), with some flexibility
  • Unlimited vacation days
  • Opportunities for professional development
  • A highly ambitious and supportive global team

Become a part of a leading early-stage startup that’s reshaping the dining landscape.

If you’re ready for a challenging yet rewarding journey, apply now and become a crucial part of Team Mealco!