— At least 3 years’ experience in computer/software problem or bug fixing;
— Experience in troubleshooting software problems;
— Experience in SQL’s creating;
— Ability to learn about the entire system, server, client-side in a short time-frame in order to troubleshoot issues;
— Strong problem-solving / investigation skills;
— Good communication skills;
— Highly motivated, passionate to work with customers, adaptable personality, and eager to learn new technologies and methods;
— Fast learner, responsible personality;
— Intermediate English;
— Bachelor degree or equivalent (or higher) in computer science or similar field;
— Strong technical background.
— Development experience on Script languages;
— Experience with Oracle;
— Linux’s knowledge on a strong user level;
— QA or Finance position in the past;
— Willingness to travel abroad.
— Collaborative, friendly working environment and fun company culture;
— Professional growth and personal development opportunities;
— Exciting projects with new technologies in a team of outstanding people;
— Paid trainings, workshops & certifications, Workplace Mentoring program;
— Sport and meal vouchers compensation, refreshments in the workplace;
— Possibility of remote work and flexible schedule;
— Interesting corporate events and regular team outings.
— Interact with customers on correction, maintenance, and support tasks;
— Troubleshooting for software products;
— Implementation, deployment, and support activities for Billing and Customer Care software: CRM, Billing, Rating.
We are currently seeking to fill the position of Customer Support Engineer in our Odessa office.
If you are a highly organized, creative, and dynamic person with a positive and flexible attitude — welcome to MaxBill, a cohesive, diverse, and talented team of highly skilled, creative, and dedicated professionals.