Established in 1996, MaxBill is a software company specializing in the development and delivery of CRM, billing and charging solutions for telecom, multiutilities (energy, water, transportation,) and gaming industries.
14 мая 2021 Первая работа

Customer Support Engineer (вакансия неактивна)

Одесса

Необходимые навыки

— Problem solving / investigation skills;
— Good communication skills;
— Highly motivated, adaptable personality, eager to learn new technologies and methods;
— Fast learner, responsible;
— Intermediate English;
— Willingness to learn about the entire system in a short time-frame in order to troubleshoot issues.

Background and experience:

— Bachelor (or higher) degree in computer science or similar field.

Будет плюсом

— Experience with Oracle;
— JavaScript knowledge.

Предлагаем

— Collaborative, friendly working environment and fun company culture;
— Professional growth and personal development opportunities;
— Exciting projects with new technologies in a team of outstanding people;
— Paid trainings, workshops & certifications, Workplace Mentoring program;
— Sport and meal vouchers compensation, refreshments in the workplace;
— Possibility of remote work and flexible schedule;
— Interesting corporate events and regular team outings.

Обязанности

— Manage client interaction following MaxBill standards;
— Execute support requests within planned timelines with the agreed quality;
— Manage internal MaxBill communications to ensure maintenance issues are processed correctly;
— Collaborate within own client’s support team and the overall MaxBill support team towards the achievement of MaxBill clients’ business goals.

О проекте

Are you a young Engineer who would like to grow as a great professional in customer support and software delivery field? If you have Degree in Computer Science or similar field, have experience in SQL query creation and eager to learn new technologies and methods — welcome to MaxBill, a cohesive, diverse and talented team of professionals.