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Maven Research Inc. — expert network, microconsulting platform. The company connects clients with inquiries to experts for the rapid and direct exchange of knowledge, perspective, opinion, and ideas for innovation.
7 травня 2022

Customer success manager (вакансія неактивна)

Львів, віддалено

Maven is looking for professional and motivated individuals to join our Account Management team. These individuals will work directly with new and existing clients from Global 500 companies to ensure client success and foster lasting business relationships.

This is an exciting opportunity to join a growing team at an industry-changing company.

Maven provides our customers an alternative to traditional consulting firms or primary research services. Leveraging our methodology, crowdsourcing software, and a massive global network containing more than 10 billion hours of professional “on the ground” expertise, we have executed over 10,000 projects for our customers over the last decade.

The ideal Customer success manager candidate will have at least one year of experience in a client-facing role and excellent communication skills. In addition, the candidate must be comfortable in a full-time remote work environment.

Other Knowledge and Skills:

  • You complete tasks within the defined deadline, and you can work on multiple projects at a time with sharp attention to detail.
  • Experience with support ticketing systems and CRM (SalesForce), Zendesk is a plus.
  • Bachelor’s / Master’s degree in a technology-related field is preferred.
  • Experience working with US-based companies.

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