— At least intermediate spoken & writing English
— Customer orientation, ability to prioritize tasks and report on deliveries
— Knowledge of Windows desktop systems
— Understanding of essential network services (TCP/IP, DNS, HTTP, DHCP, NAT)
— Knowledge and experience of backup principles and tools
— Contribute in full cycle of product development
— Be a part of future technologies
— Use Learning and development system
— Learn & use English
— Business trip to Europe
— Provide 1st level end-user support for desktops, laptops, printers and other hardware/software issues for local users as well as remote foreign offices
— Maintaining and administering computer networks and related computing environments, including computer hardware, systems software, applications software and all configurations
— Tracks incidents through the Service Desk application and managing/prioritizing workload
— Managing Backup system of the company for Windows based systems including setup, monitoring and restoring