— Proven experience of change and release processes implementation (from scratch) including design, documentation and communication
— Experiense of executing both change and release management roles
— Experience in automation of change and release processes
— Excellent communication and negotiating skills
— Upper — intermediate level of English
— Specific knowledge: ITIL V3, ISO 9000:2000, SDLC
— Heat system experience
— SharePoint development experience
— CMDB implementation experience
— Contribute in full cycle of product development
— Be a part of future technologies
— Use Learning and development system
— Learn & use English
— Change management processes design and implementation
— Release management process review and optimization
— Ownership for change and release management processes
— Conducting ITIL training in area of Incident/Service/Problem/Change management frameworks
— Stakeholder’s expectations management