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To work at Materialise means to work for a better and healthier world... With its headquarters in Leuven, Belgium and branches all over the world, the Materialise Group is best known for its activities in the field of rapid industrial and medical prototyping.
20 липня 2017

Service Desk Engineer (вакансія неактивна)

Київ

Необхідні навички

— 2+ years experience as a Technical Support Engineer
— Upper-intermediate level of speaking, writing and reading English is a minimum
— Relational database & SQL knowledge
— Strong organizational and documentation skills
— Independent, customer oriented, analytical and problem-solving abilities, with keen attention to detail
— Ability to troubleshoot issues without supervision and deliver easy-to-follow solutions
— Good understanding of ITIL processes and practices

Пропонуємо

• Build local & international career
• Contribute in full cycle of product development
• Be a part of future technologies
• Use Learning and development system
• Learn & use English
• Trip to Europe, Asia, USA

Обов’язки

— First and Second level support for business software, hardware, network incidents and service requests
— OTRS (later on HEAT) system administration, configuration & customization according to company business needs
— Server & Application Performance Monitoring
— Maintain and update internal knowledge base and self-service articles