Materialise is a dynamic international high-tech company, founded in 1990 and headquartered in Belgium, with over 2,300 employees worldwide. Materialise’s mission is to innovate for a better and healthier world through its software and hardware infrastructure and in-depth knowledge of additive manufacturing (also known as 3D Printing). Our customers are in diverse industries, such as automotive, aerospace, medical, research and academia.
As a growing company, Materialise is always looking for enthusiastic professionals who want to work in an environment full of revolutionary technology and surrounded by people passionate about their work.
Responsibilities:
—Support Global IT services on the level of 1st line of support;
—Responsible for managing SD queue (HEAT);
—Providing accesses to business applications;
—Limited functional support (application);
—Preparing manuals and filling the knowledge base.
Requirements:
— Knowledge of Microsoft applications;
— Experience in support teams;
— English: upper-intermediate;
— Good communication skills;
— Customer-oriented and team player.
As a plus:
— Knowledge of ITSM tools for registration tickets;
— Experience with business application.