M2E provides unique solutions for businesses working with the biggest marketplaces — eBay, Amazon, Walmart.
If you want to be a part of a team developing own platform for eCommerce services and make a valuable contribution to the creation of High Load project — join us!
We are looking for a talented person to hold a position of Support manager.
Responsibilities:
-technical support via the ticketing system
-prioritizing user requests
-analyzing and testing the operation of the application
-providing individual solutions for customers based on their business needs
Requirements:
-spoken and written English — Intermediate or higher
-analytical skills: to evaluate the information and decompose high-level information into details
-a challenging and inquiring mind
-attention to details and tenacity
-quick logical thinking
It might be an advantage if you have:
-experience as a technical support (or similar — QA, technical writer)
-experience in eCommerce (Magento/eBay/Amazon/Walmart) area
What we offer:
-work in the product IT company
-friendly atmosphere
-employee benefits
-constant development
-no bureaucracy
-modern and comfortable office with a cabinet system
If you are interested in this vacancy, please send your CV on email [email protected])