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Hello, we are M2E — IT product company developing our own eCommerce solutions. We help enterprises across the world to grow their business and be competitive on the market. M2E works with world-famous marketplaces — eBay, Amazon, and Walmart.
13 січня 2020

Customer Support Manager (English) (вакансія неактивна)

Дніпро

M2E provides unique solutions for businesses working with the biggest marketplaces — eBay, Amazon, Walmart.

If you want to be a part of a team developing own platform for eCommerce services and make a valuable contribution to the creation of High Load project — join us!

We are looking for a talented person to hold a position of Support manager.

Responsibilities:

-technical support via the ticketing system
-prioritizing user requests
-analyzing and testing the operation of the application
-providing individual solutions for customers based on their business needs

Requirements:

-spoken and written English — Intermediate or higher
-analytical skills: to evaluate the information and decompose high-level information into details
-a challenging and inquiring mind
-attention to details and tenacity
-quick logical thinking

It might be an advantage if you have:

-experience as a technical support (or similar — QA, technical writer)
-experience in eCommerce (Magento/eBay/Amazon/Walmart) area

What we offer:

-work in the product IT company
-friendly atmosphere
-employee benefits
-constant development
-no bureaucracy
-modern and comfortable office with a cabinet system

If you are interested in this vacancy, please send your CV on email [email protected])