MaxBill is a software company specializing in development and delivery of CRM, Billing and Charging solutions for telecoms, energy, water, transportation and gaming industries. MaxBill was established in 1996 and has its offices in the UK, IL, CZ and UA.
14 мая 2019

Customer Support Engineer

Одесса

Необходимые навыки

∙ At least 3 years’ experience in computer/software problem or bug fixing;
∙ Linux knowledge on a strong user level;
∙ Experience in software deployment and troubleshooting of software problems;
∙ Experience in SQL’s creating;
∙ Ability to learn about the entire system, server, client side in a short time-frame in order to troubleshoot issues;
∙ Strong problem solving / investigation skills;
∙ Good communication skills;
∙ Highly motivated, passionate to work with customers, adaptable personality, and eager to learn new technologies and methods;
∙ Fast learner, responsible personality;
∙ Upper Intermediate English;
∙ Willingness to travel abroad

Background and experience:
∙ Bachelor (or higher) degree in computer science or similar field;
∙ Strong educational technical background

Будет плюсом

∙ Experience with Oracle is a plus;
∙ QA or Developer position in the past as a plus

Предлагаем

∙ Collaborative, friendly working environment and fun company culture
∙ Interesting and exciting projects with new technologies
∙ Professional growth and personal development opportunities
∙ Sport and meal vouchers compensation, refreshments in the workplace
∙ Possibility of remote work and flexible schedule
∙ Cool corporate events and regular team outings

Обязанности

∙ Interact with customers on correction, maintenance and support tasks;
∙ Testing and troubleshooting for software products;
∙ Implementation, deployment and support activities for Billing and Customer Care software: CRM, Billing, Rating

О проекте

Are you an experienced Customer Support Engineer who likes to improve product solutions with great software professionals? If you get excited about troubleshooting and finding solutions, passionate to work with customers and eager to learn new technologies and methods — welcome to MaxBill and be part of a cohesive, diverse and talented team of highly skilled, creative and dedicated professionals.

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