Chief Operations Officer (COO) (вакансія неактивна)

Saint Javelin is a social enterprise, established on February 16, 2022, by Christian Borys, a former Canadian journalist, amid the looming threat of a full-scale Russian invasion of Ukraine. What began with a single sticker has grown into an internationally recognized clothing brand that has donated $2.3 million from sales to Ukrainian charity organizations and the military.

Saint Javelin has built a tremendous global community, reaching millions of people worldwide with our pro-Ukrainian memes, messaging, and campaigns. Our story has been featured in the BBC, Washington Post, New York Times, CNN, Fox News, and many, many more media. Saint Javelin has also had the opportunity to present our story at NATO, Harvard, the National WWI Museum and Memorial as well as many other world class organizations and institutions.

About the Role:

We are looking for a highly experienced, tremendously driven and data-focused Chief Operations Officer (COO) to execute the overall long-term vision for Saint Javelin.

The ideal candidate will have a proven track record of profitably scaling B2C and B2B operations in the clothing and/or e-commerce industry.

In this role, you will work with the CEO to develop and implement long-term strategic plans, set KPI’s, execute day-to-day operations, and achieve our overall business objectives. You will manage key operational areas, including product development, manufacturing, global logistics, and sales, and build new opportunities for sustainable long-term growth.

Working schedule:
This is a full-time position with flexible work schedule, which is ideally shifted to coincide with CEO’s timezone (Canada), e.g. starting at 12PM Kyiv time and ending at 9PM Kyiv time. During crunch periods COO is expected to be working during weekends, as needed, which may amount to 50-60 hours per week.

Key Responsibilities:

• Operational Leadership: You will ensure our business runs like a well-oiled machine both in Ukraine and Canada. Your goal is to bring the overall vision to life, building a set of concrete plans, processes, and systems for the business, while managing the day-to-day team operations profitably, and sustainably.
• Financial Management: Manage the budgeting process, monitor financial performance, and implement cost-saving measures. Ensure efficient resource use and optimize vendor relationships.
• Team Management: Develop and lead a high-performing operations team. Foster a culture of collaboration, innovation, and continuous improvement, ensuring effective communication and alignment across departments.
• E-commerce and Retail Operations: Working closely with the E-Commerce Manager, you’ll manage the sustainable growth of our e-commerce business operations, while building retail and wholesale operations in the EU, North America and Ukraine. You will optimize product development, campaign planning, inventory management and fulfillment, and customer service.
• B2B Sales: Develop and expand B2B sales channels globally. Build and maintain relationships with wholesale clients, negotiating contracts, and ensuring successful partnerships.
• Supplier Relations: Collaborate with local manufacturers and international suppliers. Ensure quality, cost-effectiveness, and timely delivery of products.
• Compliance and Risk Management: Ensure compliance with industry regulations and company policies. Identify and mitigate operational risks, maintaining business continuity and disaster recovery plans.

Requirements:

• 7+ years of experience in a similar role and industry (operations + production, manufacturing, e-commerce, clothing, fashion, retail logistics).
• Dealing with customs (import/export) experience.
• Demonstrated success in a senior leadership role with a track record of driving operational excellence.
• Proficiency in financial management and budgeting.
• Proven track record of helping a company enter new markets, open new sales channels, and achieve substantial growth.
• Knowledge of Ukrainian law, particularly in commercial, employment, and import/export regulations.
• Knowledge of supply chain management, logistics, and production processes.
• International background and working with western partners.
• Strong communication and interpersonal skills.
• Adaptable and resilient, with the ability to navigate change effectively.
• Ukrainian fluency, C1 English level.
• Ukraine-based, preferably Kyiv.

What we offer:

• Competitive Salary: We offer a competitive salary package commensurate with experience, skills, and industry standards.
• Creative Freedom: You’ll have the opportunity to unleash your creativity and experience to build operations the way you see fit.
• Remote Work Flexibility: You will be able to enjoy the flexibility of remote work arrangements, allowing you to work from the comfort of your own home.
• Exciting Travel Opportunities: Your work will include exciting travel adventures within Ukraine and abroad.
• Unique Collaborations: We’ve had very special opportunities to work with globally renowned partners, attend conferences, and events.
• Mission-Driven Work: Be part of a company that is making a positive impact in Ukraine and fosters international support through its social media initiatives and community engagement efforts.

Lobby X — це платформа з працевлаштування та міжнародна рекрутингова агенція зі штаб-квартирою в Києві. Ми спеціалізуємося на працевлаштуванні талантів у прогресивні організації та компанії в Україні, ЄС та інших країнах світу. Допомагаємо українському державному та NGO секторах pro bono.