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Livingston Research started as a small startup in the academic assistance field back in 2009 based in London. We have since grown to over 150 full-time employees and well over 5000 freelancers and part-timers. We now have people working in countries like USA, UK, Ukraine, China and many others.
19 августа 2019

Customer Support Representative

Киев $650–800

Необходимые навыки

✅ Excellent communication skills;
✅ Advanced written and spoken English;
✅ Ability to work night shifts (at least 2 per week) to cover our Western Markets;
✅ Experience working with native English speakers is a plus;
✅ A desire to learn and develop.

Будет плюсом

✅ Participation in international exchange programs is a big plus (e.g. FLEX, Erasmus, etc)

Предлагаем

⭕️ You might wonder “Why these guys?” ⭕️

📌 Opportunity to combine employment with studies (flexible schedule);
📌 Competitive salary paid in US dollars ($650+, based on hourly rates) and performance bonuses);
📌 Personal performance bonuses — Sky is not the limit:);
📌 Friendly, professional and ambitious team with a constant access to HR manager;
📌 Constant support from experienced Team Leaders within the team;
📌 Corporate outings and team-building activities several times a year;
📌 Comfortable, amazing office in the heart of Kyiv (5–7 mins walking distance from Universytet or Zoloti Vorota metro stations);
📌 Opportunity to build a career and gain an experience that will serve you in a long-term perspective;
📌 Non-monetary perks such as rewards for good performance, holidays celebration;
📌 Unlimited coffee/tea, snacks and fruits, pizza Tuesdays;
📌 Bonuses for referring friends (referral program).

Up for a challenge? Then do not miss out on a chance to join us!

Обязанности

What will you be doing?

👉Interact with existing customers via text message interface;
👉Advise on the order procedures;
👉Provide assistance with the web interface;
👉Handle complaints and issues;
👉Cooperate with other teams to reach goals;
👉NO cold calling involved.

О проекте

Livingston Research is a young and dynamic Ed-Tech company, which has been on the market for the past 10 years.

Our mission is to provide students with educational support enabled by technology, connecting tens of thousands of students with freelancers around the world to provide help and support with any homework related issues.

We are growing, we are expanding and we are looking for passionate and enthusiastic people, who are ready to go above and beyond for the position of a Customer Support Representative.

Do not miss out on the opportunity that allows you easily combine it with your studies and get valuable experience that is well compensated.

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