— Experienced with managing or working with international customers
— Experience with a software or internet company in relevant position like Account Management or Project Management — Must!
— Team player
— Self motivated, detail oriented, self managed, team player, multitasking
— Service and business orientated with excellent interpersonal skills
— Strong analytical and problem solving ability
— Knowledge of internet advertising
— Experience in the online gaming industry
— At least 2 years experience or background with Customer Services/ Customer Support B2B
— Comfortable workplace in a modern and spacious office near metro Vasylkivska
— Full work with a flexible schedule of visits
— Motivating wages, social guarantees
— Health insurance
— Modern and high-quality working equipment
— Be on top of customer business model, including:
— Marketing strategy (i.e. Bonuses, Admin usage, etc.)
— Retention and Conversion strategy
— Responsible for customer performance and revenue growth by making strategic recommendations using:
KPI(s) & Benchmark analysis
— Operational audit
— BI tools
— Managing customer requests and needs
— Providing first level business support
— Escalation point for technical issues
Livevision is a young energetic and dynamically growing software platform provider of video-streamed live gaming solutions. It’s all about talented individuals and trends in the IT space. In Livevision we work hard and smart to produce distributed live and high loaded systems from scratch based on modern technologies and tools.
We are individual performers — intelligent, strong, and capable of making decisions alone. But as a team, we’re still friendly, respectful, and supportive. We grow together and inspire each other. We celebrate each other’s victories. When someone falls, we help them up.
The atmosphere in our company is filled with a daily dose of laughter, awesome team events, and a cozy office which are vital components of great teamwork.
Livevision is just at the beginning of its story and grows at an incredible pace. There are still heaps to do and we can’t do it alone.
Ready to come aboard? Welcome!