Account Manager

We are looking for Account Manager to join our Business Development Department at Lionwood.software.

Knowledge and skills:

— 1+ year of proven experience in sales, account management, or a related role, preferably in the tech or software industry.
— Experience using CRM software (Hubspot preferred)
— Fluent English
— Excellent communication skills and the ability to effectively present technical information
— Ability to work independently and as part of a team
— Demonstrated ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
— Experience delivering client-focused solutions to customer needs
— Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

Responsibilities:

— Work from our office which located in Lviv
— Serve as the lead point of contact for all customer account management matters;
— Process enquiries via email, telephone;
— Qualify and generate new opportunities to grow sales pipeline;
— Establish and maintain long-term relationships with clients;
— Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
— Ensure the timely and successful delivery of our solutions according to customer needs and objectives
— Clients’ Feedback gathering
— Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
— Prepare reports on account status

Working conditions:

— Compensation for sick leaves (8 days), vacation (20 days per year)
— Compensation for specialized courses, training, etc. (from 30% to 100%) — on hold
— Compensation for specialized software (from 30% to 100%) — on hold
— Bonus for sports activities (up to 50% paid by the company) — on hold
— English lessons
— Massage at the office
— Lawyer Services
— Car and bike parking lots
— Helping with registration and management of the PE
— IT Club Loyalty Program Membership
— Team buildings, pizza, and beer parties, corporate events
— Coffee, milk, and cookies at the office