This position is opened in our Sales Org Department.
Lemon.io is a marketplace of verified freelance developers. We help early-stage US startups find the Ukrainian developers who join the team as independent contractors.
Lemon.io team is small and agile, with 30+ team members on board where every crew member has an opportunity to influence big decisions directly.
We are looking for a customer success representative to expand our current business pipeline through cross-sell and upsell activities while maintaining top-notch relations with clients.
At Lemon, you will join a friendly team of like-minded people that are ready to partner with you on our audacious journey in connecting projects with the right teams.
We are looking for someone who:
— Has a track of building strong relationships with people, understands their needs and goals
— Worked in sales/customer support/customer success role for more than two years
— Worked in US/EU markets
— Uses systems to track all customer-related activities and deliverables
Please, make sure to add a cover letter with a
— Competitive salary in USD.
— Remote work.
— Flexible working hours.
— 28 working days vacation a year.
— Annual bonuses to spend on sport and education.
— Monthly bonus to help maintain your home office.
— Startup culture with open communication.
— You will become one of the earliest employees of a startup that’s about to experience exponential growth and will have an opportunity to directly influence the future of the company.
— Articulate how Lemon.io can help clients meet their development goals
— Conduct regular account reviews to ensure that customers receive maximum value.
— Solve client issues with the positive and problem-solving mindset
— Cultivate long-term relationships
— Maintain expansion and churn forecast while hitting and exceeding the quota
— Be adaptable in a fast-paced environment
— Contribute to the sales and customer success strategy and development