Lemberg Solutions is a tech consulting and engineering company that creates IoT products, Digital experiences, and AI solutions. Our clients rely on our full suite of engineering services and industry experience to build new products and bring digital transformation to existing systems.
8 грудня 2022

Account Manager (вакансія неактивна)

Львів

Lemberg Solutions is, above all, a group of passionate professionals led by a core team that have been meticulously selected over the last 15 years. We are based in Lviv, Rivne, and Lutsk, and have a business representative in Hamburg, Germany.

At LS, people come first. We know that our success is based on our people’s achievements. Each and every one of our 200 team members is highly valued for their hard work, and we’re always excited to welcome new specialists ready to embrace challenges with us.

Necessary skills and qualifications:

  • 5+ years of experience in fields related to Sales or Account Management
  • 2+ years of experience in Sales, Project Management, Business Analytics, or any other relevant role in the IT sphere
  • Fluent written and spoken English
  • Excellent communication and presentation skills
  • Client-focused approach to work: strong customer service and interpersonal skills for dealing with different types of clients
  • Team player mindset: ability to work closely with PMO to stay on top of ongoing projects
  • Proactivity: ability to think a few steps ahead of the game to make sure clients’ expectations are clear and will be met during/after development phases
  • Sharp mind: ability to identify customers’ needs and opportunities based on business goals and market data
  • Involvement: experience building trust and relationships with key stakeholders by regularly checking in on project status and getting client feedback
  • Consulting skills: awareness of key domain trends, new features, and competitor products to be able to advise clients on what could be important for their product
  • Negotiating skills: ability to get to know your team and project specifics well to be able to support your team and negotiate with clients during issue escalation times
  • Good sense of humor and positive attitude towards work

Responsibilities:

  • Operate as the point of contact for assigned accounts
  • Develop and maintain long-term relationships with accounts
  • Schedule regular activities (emails, calls, onsite visits) with accounts in CRM
  • Coordinate with staff members working on the same account to ensure consistent service, if necessary, attend calls with PMs, demos and retros with the client
  • Monitor the client’s budget, explain costs, and negotiate new terms or cooperation models if necessary
  • Communicate client needs and demands to internal stakeholders
  • Work with inbound leads (generation, qualification, deal closing, etc.)
  • Collaborate with the marketing department on case studies, social media posts, and blog articles
  • Prepare proposals, SoW, contract attachments, schedule and send out invoices
  • Report to management


Will be a plus:

  • Technical background
  • Previous experience in the full sales cycle: prospecting, lead generation, sales, and deal closing

What we offer:

Time Off

  • 18 days paid annual leave
  • 10 days paid sick leave
  • 5 days unpaid leave
  • 5 days additional paid time off following your wedding or your child’s birth
  • Paid public holidays

Workplace Benefits

  • Free English classes in groups
  • Flexible work schedule
  • Fully equipped workstation
  • Comfortable office
  • Access to a video library of soft skill workshops

Financial Benefits

  • Relocation support program
  • Financial support from LS in case of emergency (reviewed individually)
  • Overtime pay
  • In-house accounting service

Fun

  • Lviv IT Cluster gifts & discounts
  • Team building & industry events