Инновации и инсайты в мире Java из первых уст. Новая конференция Java Fest — 21 марта >>
KPMG is a global network of professional services firms. Across 153 countries, 207,000 KPMG people provide Audit, Tax and Advisory services to a huge range of clients, from leading brands to public bodies, global multi-nationals and local businesses. KPMG had been working in Ukraine since 1992.
20 января 2020

Junior Help Desk Engineer (вакансия неактивна)

Киев

Необходимые навыки

Pursuing a degree in Technology or an equivalent focus
at least Intermediate English;
Knowledge of networking technologies;
Professional knowledge of Windows 7, 10, iOS, Android;
Advanced user of MS Office 2013 products (mainly Word, Excel, Outlook, Power Point, Skype for Business);
Active Directory and SCCM knowledge is preferred;
ITIL knowledge will be an advantage;
Team member with strong interpersonal skills;
Able to work under pressure;
Ready to take on responsibility.

Предлагаем

What we offer:
Work schedule is 9 am — 6 pm, Monday through Friday
challenging assignments;
professional development, coaching and training;
work in a friendly international environment;
competitive compensation and social package;
official employment.

Обязанности

Responsibilities:
Ensuring that user requests are logged and resolved within the approved time frame;
Providing installation and upgrading of computer systems hardware and software;
Organizing administrative functions for network facilities;
Providing first line technical support and problem solving in cases of user hardware/software failure;
Providing of first line technical and/or support and problem solving in cases of network failure;
Escalating problems accurately and on time to the IT Service providers, for example in case of a network failure or a computer or service failure and keep users with outstanding problems informed of the status and any unforeseen delays in the resolution process;
Handling back-ups of servers and laptops;
Handing Multi-functioning devices (print, scan, copy);
Handling the first line of IP- telephony, audio and video- conference systems, including basic programming of these systems and administration;
Training users;
Project work as defined by ITS Project Services and IT Service Desk Manager, such as migrations and projects, installing software when agreed, etc.;
Maintaining all IT Services procedures, databases and documentation;
Warehouse inventory.

О проекте

KPMG is a global network of professional services firms providing Audit, Tax and Advisory services. We operate in 149 countries and have 207,000 people working in member firms around the world.

Горячие вакансии

Все вакансии