KindGeek Software helps smart people and young entrepreneurs with product development and tech side of the business. KindGeek is a company of ambitious technology professionals. Our main idea is really simple - to help smart people, entrepreneurs, and companies with tech aspects of their projects.
5 вересня 2022

Engagement / Partnership Manager

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We are looking for an Engagement/Partnership manager who has:

  • 1+ year of experience in a technology company in a similar position;
  • Proven project management and customer service experience;
  • Excellent organizational and communication skills;
  • Ability to work under pressure and manage multiple clients and projects;
  • Proficiency in Microsoft Office and customer relationship management (CRM) software;
  • General knowledge of software life-cycle;
  • Understanding of Technology market and trends;
  • Advanced English Level.
    Would be a plus:
  • Experience in working with requirements;
  • Basic knowledge of Business Analysis

As an Engagement/Partnership manager You will:

  • Assist customers to implement and access company services;
  • Resolve customer complaints and issues in a timely manner;
  • Answer all customers’ questions and transfer them to the appropriate source for more detailed information;
  • Schedule and prepare quarterly reviews to set objectives and identify shortfalls in customer engagement;
  • Create proposals;
  • Work with NDA, MSA, and other types of contracts;
  • Develop and lead existing partners’ relationships;
  • Set-up a new partnership;
  • Identify and ensure proper usage of benefits available through partner programs (marketing materials, new services/expertise);
  • Coordinate SignSpot.

We want you to thrive and feel supported

  • Professional growth: at KindGeek, we want our employees to grow and achieve ambitious professional goals. We support professional development with training and certifications refunds, as well as provide regular feedback and technical reviews.
  • Benefits package: KindGeek offers all team members competitive pay along with a benefits package that includes 18 working days of fully paid vacation, 10 compensated by 50% sick leaves as well as an opportunity to take study leaves. Depending on how long you stay in the company, you can receive different health insurance packages from our partners.
  • Personal growth: as a part of our team, you will have corporate English courses with a 50% sponsorship, take advantage of our library and access a large selection of corporate training and courses.
  • Geek community: at KindGeek, we value community — even in the social distancing times we take every opportunity to stick together. Our Geeks organize various online and offline clubs — from stretching and skiing to English. Football enthusiasts can also join the corporate team that regularly participates in Lviv IT League.
  • Flexibility: KindGeek offers a hybrid working model. Team members can work remotely or from the office or KindGeek London Hub — an innovative cafe-style co-working.
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