Keymakr is a fast growing company that takes part in developing cutting edge technology based on Computer Vision AI. Our client list consists of large scale enterprises as well as innovative startups. Keymakr has offices located in Ukraine, Canada, US, and Israel. We are hiring!!
27 травня 2022

Customer Success Manager

віддалено $1000–2000

We are hiring Customer Success Manager

Job requirements:

1. Advanced English, read and write

2. Deep knowledge of Google Office product

3. Experience in IT is a plus

4. Experience of facing customers, leading meetings and presentations

5. Excellent time management skills

6. Excellent prioritization skills

7. Experience in managing large teams

8. Excellent communication skills

9. Stress resistance

Job responsibilities:

1. Proactively monitor customer’s accounts

2. Resolve issues before they happen

3. Monitor all projects and be aware of their KPIs

4. Work with Operations and Sales so best possible service is delivered to customer

5. Be able to suggest most suitable solution for customer’s business model

6. Constantly have meetings or be in touch with customers to make sure they are doing ok

7. Being responsible for Customer Satisfaction Rate

We offer:

1. Remote work

2. Working hours are flexible in the range of 9-6PM, depending on current activities and customers

3. Competitive salary

4. Career possibilities and professional growth options available.

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