About the Role
We’re seeking a visionary leader to incubate and scale new AI-driven business opportunities. Reporting to the Chief of Staff, you will work alongside the CEO and senior leadership to identify, develop, and deliver the next $100M growth opportunity. This role demands proven experience launching products, optimizing digital workflows, and driving user conversion—leveraging Lean Startup methodologies in entrepreneurial environments.
What You’ll Do:
- Identify, prioritize, and evaluate new ideas based on market, revenue, and EBITDA potential.
- Drive innovation through rapid concept testing, leveraging Lean Startup principles.
- Collaborate with customer research and data analytics teams to align opportunities with user needs.
- Define product requirements for MVPs and enhancements.
- Build, manage, and inspire cross-functional teams.
- Maximize execution in a dynamic, fast-paced environment.
What We’re Looking For:
Skills & Experience
- 7+ years of experience, including 5+ years in digital product strategy and growth.
- Proven track record incubating products from concept to launch with measurable financial impact.
- Deep understanding of AI, LLMs, and emerging technologies.
- Expertise in rapid testing, customer delight, and data-driven decision-making.
- Strong leadership, organizational, and project management skills.
- Self-starter with a bias for action and comfort with ambiguity.
- Bachelor’s degree required; MBA or Computer Science background a plus.
Collaboration
- Ability to work both independently and collaboratively.
- Promote co-creation and encourages others to participate; works smoothly across all levels and departments.
- Manages time and meetings effectively, properly leveraging managers’ time.
Communication
- Excellent interpersonal and service-oriented skills.
- Proactively shares appropriate level of information across teams.
- Actively listens to others and ensures they are understood.
Leadership
- Strong project management and organization skills.
- Self-starter who is action-oriented and leads by example.
- High-level of accountability and acts an owner, develops effective short and long-term plans and goals.
- Provides timely, effective and meaningful feedback that motivates others to improve performance.
- Builds and/or supports a high performing team; recognizes and rewards achievement.
Why You’ll Love Working With Us:
- Access to 12,000 licensed professionals and over 25 million real professional-client conversations to train AI.
- Our AI is rated 22% more helpful than ChatGPT for professional services (A/B tested with 5,000+ users).
- Over 10 years of AI innovation, evolving from NLP and ChatScript to cutting-edge Generative AI/LLMs.
- A proven leader in LLM commercial implementation, driving $50M+ in revenue and deploying new foundational models within days of release.
- Operate in a true agile environment, enabling rapid iteration, experimentation, and continuous delivery of innovative solutions.
Perks and Benefits
- Time off throughout the year (paid and unpaid)
- Professional development support and encouragement
- Resources to help improve your overall well-being
- Free membership to dive into JA product
About Us
We are a San Francisco based company founded in 2003. Our mission is simple: we help people. We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget. JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics, vets, home repair pros, and more. In the last 20 years, we have helped 22 million customers in 196 countries by answering more than 25 million questions.