JustAnswer is an online expert question and answer website that connects visitors with verified experts in several categories including medical, legal, automotive, veterinary, and tech support. On www.justanswer.com, you can have a one-on-one online conversation with a verified professional to get the peace of mind you need.
20 листопада 2023

Senior Product Manager (вакансія неактивна)

Львів, Ужгород

About the Role
The Senior Product Manager for Funnel will create products that delight our customers and drive business growth. In this role you will work with the initiative leader to define the initiative strategy, and you will own the roadmap for our consumer facing marketplace. Through this collaboration, the team will deliver an experience that helps optimize our customers’ experience and bring value to the customer journey. The Senior Product Manager will build features and tests using the lean methodology, A/B testing, agile product deployment and work with engineering and UX to ensure the success of those tests. You will use your previous experience building and scaling a product from the ground up to lead the ideation, technical development, and launch of new tests, interfaces, and features for the customer journey.

What You’ll Do

  • Lead the ideation, technical development, and launch of new tests, interfaces, and features for consumer products (app and desktop)
  • Run weekly engineering and UX meetings and collaborate on UX research, design & development, and engineering prioritization and tracking
  • Build roadmaps for growth — determine and drive conversion rate and LTV through A/B testing and multi-variate testing
  • Lead and drive new features in a lean and scrum best practices.
  • Collaborate with cross functional teams to identify the biggest areas of opportunity.
  • Work with the User Research team to understand customer needs and how these needs and pain-points are met
  • Use usability studies, data analysis and other primary and secondary research to produce product requirements to improve productivity and product satisfaction.
  • Define product requirements for minimal viable products (MVPs) and new features/enhancements.
  • Define and analyze product metrics to inform decision-making and measure success.
  • Collaborate with Data Analysts to define the correct metrics to measure and understand the performance of the mobile app.

What We’re Looking For

  • 5+ years of experience as a product manager working on consumer-focused applications/ecommerce/marketplace websites
  • Experience with growth hacking using multivariate tests
  • Experience with platform products that build core user experiences
  • Experience with A/B testing and multi-variate testing
  • Experience building and scaling a product from the ground up 
  • Knowledge of key technologies and ability to converse at a technical level 
  • Knowledge of scrum product development
  • Knowledge of product metrics and how they interact with and impact other initiatives/business metrics
  • Knowledge of app development and app store deployment process
  • Ability to do qualitative user research methodologies
  • Skill in formulating problem statements to create a product strategy based on domain expertise, market trends, competitive and market analysis
  • Skill in scoping and releasing minimal viable products (MVPs)
  • Skill in managing early user research programs and requirements gathering
  • Bachelor’s degree from an accredited college or university; major in computer science, economics, or business is a plus

About Us
We are a San Francisco based company founded in 2003. Our mission is simple: we help people. We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget. JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics, vets, home repair pros, and more. In the last 20 years, we have helped 22 million customers in 196 countries by answering more than 25 million questions.

Why Join the Team
With 1,000+ employees, we are growing at an amazing pace. Our hiring criteria: Smart. Fun. Get things done. We love what we do and celebrate our success together, best of all, you get to work at a hot company that’s (drum roll, please) profitable! 

Our JustAnswer Promise
We strive together to make the world a better place, one answer at a time. JustAnswer’s mission is to help people. We do this by connecting our members with verified Experts to help answer life’s questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.

  • Data driven: Data decides, not egos
  • Courageous: We take risks and challenge the status quo
  • Innovative: We’re constantly learning, creating, and adapting
  • Lean: We focus on customers, using lean testing to learn how to serve them best
  • Humble: Past success is not a guarantee of future success

If these things matter to you, come join the team here at JustAnswer!

Perks and Benefits

  • Time off throughout the year (paid and unpaid)
  • Professional development support and encouragement
  • Resources to help improve your overall well-being
  • Free membership to dive into JA product

Work Environment
JustAnswer UA has adopted a remote-first work environment from all UA regions. Some teams do occasionally have the option to meet in-person for teaming, collaboration, or social events. Our philosophy as a business is to put people’s safety and wellbeing first. In response to Covid-19, JustAnswer UA practices 100% virtual recruiting and onboarding processes.

Our Commitment to Diversity
At JustAnswer, we embrace workplace diversity. We believe that diversity drives richer insights, fuels innovation, and creates better outcomes. We are committed to attracting and developing an engaged and inclusive workforce. Team members from diverse backgrounds and unique perspectives are crucial to the JustAnswer mission of helping all people. Individuals seeking career opportunities at JustAnswer are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances.