JustAnswer is an online expert question and answer website that connects visitors with verified experts in several categories including medical, legal, automotive, veterinary, and tech support. On www.justanswer.com, you can have a one-on-one online conversation with a verified professional to get the peace of mind you need.
26 ноября 2021

IT Support Engineer

Ужгород

JustAnswer is an online marketplace that is revolutionizing professional services by making fast, affordable expert help accessible to people everywhere. Hailed by The Huffington Post as “destined for glory,” our company is made of smart, hard-working people who know how to have fun and get things done. From doctors, lawyers, and vets to auto mechanics and tech support, the 10,000 experts on JustAnswer have helped over eight million people in 196 countries since 2003. Headquartered in the beautiful Presidio of San Francisco, our mission is simple and inspiring: “We help people.” JustAnswer, LLC is backed by investors Crosslink Capital, Glynn Capital, and Charles Schwab.

Requirements:

  • 1+ years of helpdesk or tech support experience
  • Knowledge of core Active Directory services, Remote Desktop Services, and remote assistance tools
  • Understanding Networking and Routing
  • Proficiency with MS Windows and MS Office Suite
  • Strong communication skills to interact with other teams and balance multiple projects
  • Pre-Intermediate English level or higher
  • Knowledge of Linux administration will be an advantage
  • Bachelor’s degree in Computer Systems/Science or related technical field, or equivalent practical experience — would be a plus;

Responsibilities:

  • Administrative support for employees
  • Purchase IT related items and licenses; manage equipment and licenses in asset tracking database
  • Coordinate the computer and system account setup for and breakdown for employees and contractors
  • Manage email distributions changes and company communication regarding IT-related matters

We offer:

  • Time off throughout the year (paid and unpaid)
  • Professional development support and encouragement
  • Resources to help improve your overall well-being
  • Free membership to dive into JA product
LinkedIn