— 3+ years of web development experience
— 2+ years of experience with Drupal (8 thru 9)
— Experience with Front-end Development Techniques
— Experience with Relational Databases and SQL
— Experience using Source Code Control system such as GIT
— Experience working with Project/Story/Functionality Requirements
— Knowledge of the Software Development Life Cycle (SDLC)
— Understanding of QA processes
— Understanding of Continuous Integration and Delivery
— At least upper-intermediate level of English
— Good communication skills: the ability to find a compromise, active listening, etc.
— Knowledge in Kayako
— Team lead experience
— Time off throughout the year (paid and unpaid)
— Professional development support and encouragement
— Resources to help improve your overall well-being
— Free membership to dive into JA product
— Create and maintain a variety of pages for the JustAnswer website, which includes information, help, blogs and social pages that interface with JustAnswer in-house developed components
— Maintain and migrate Drupal content management software
— Evaluate, maintain and enhance customer service and help desk software such as Kayako
— Update small internal tools and packages written in PHP
— Debug and improve the infrastructure of such systems
JustAnswer is an online marketplace that is revolutionizing professional services by making fast, affordable expert help accessible to people everywhere. Hailed by The Huffington Post as “destined for glory,” our company is made of smart, hard-working people who know how to have fun and get things done. From doctors, lawyers, and vets to auto mechanics and tech support, the 10,000 experts on JustAnswer have helped over eight million people in 196 countries since 2003. Headquartered in the beautiful Presidio of San Francisco, our mission is simple and inspiring: “We help people.” JustAnswer, LLC is backed by investors Crosslink Capital, Glynn Capital, and Charles Schwab.