Customer Success Manager (English language) (вакансія неактивна)

Jooble — is a Ukrainian IT company that operates in 71 countries. The company’s product is a job search website with more than 90M monthly users.

According to SimilarWeb, Jooble is the second most visited employment website in the world, and it is among 500 top visited websites globally.

Jooble is a remote-first company. We believe that talented people can create cool projects no matter where they are. The company’s headquarters are located in Kyiv. Offices in Kyiv, Uzhgorod, and Lutsk are available for employees to visit at any time they want.

Our purpose — Help people all over the world find their dream jobs!

Main responsibilities:

• development of long-term and mutually beneficial relationships with customers;
• assistance in the development of the client’s project — analysis, creation of the development strategy, selection of the most effective tools;
• helping every client to get the best results while working with the platform, analyzing their needs based on profiles (business specifics, roles, goals and expectations) and research;
• consulting clients on the use of our services;
• generating ideas and finding solutions individually for every client, which will bring the best results.

Qualifications:

• experience in building effective communication, negotiating with clients / partners / users from 1 year;
• level of the German language proficiency not lower than Upper Intermediate;
• independence, well-developed communication skills;
• listening skills, presentation and counseling skills;
• empathy and enjoyment of helping people.
• basic understanding of PPC advertising products
• experience of making decisions based on numbers

Why Jooble?

• You are free to choose the location of your workspace: you may work from home or in one of the most comfortable and modern corporate workspaces in Kyiv, Uzhgorod, or Lutsk, or you may combine.
• Our headquarters is located near the Taras Shevchenko metro station, works 24/7, equipped with lots of meeting rooms, has its own winter garden, kitchen, bar, gym, and much more.
• The 8-hours working day, the beginning time of which you may choose on your own.
• We supply you with all the necessary equipment for a comfortable working experience.
• We cover 50% of the cost of training, courses, webinars, etc.
• We cover 50% of the cost of any language courses.
• 20 vacation days + 4 additional days to your vacation per year.
• 4 sick days per year without the need for sick leaves.
• Regular online and offline events to maintain team spirit.
• Many interesting group classes in the office in Kyiv — yoga, stretching, salsa, and martial art.
• Сorporate library with unlimited access to free book orders.

If in the job description you see yourself and eagerly want to become a member of our team, please send us your CV and our recruiter will reach you.

While you are waiting — you may read how our team works: hiring.jooble.org

Watch an interesting video about the work in Jooble: https://www.youtube.com/watch?v=mCqDDLt_oDk&t=40s

More on our Instagram page: www.instagram.com/jooblelife