— At least 1 year of commercial experience with customer success;
— Fluent written English is a must;
— Experience with CRM/BPM;
— High level of stress resistance and perseverance.
— Office within walking distance from the metro
— Non-bureaucracy culture
— Flexible schedule (starting from 9 to 11 am,
— Paid sick leaves and 20 paid vacation days
— Corporate English courses, professional development courses
— Corporate library
— Free daily lunches and unlimited coffee/tea/milk
— 100% compensation of gym
— Medical insurance.
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— Communication with clients in English;
— Developing and maintaining long-term relationships with clients;
— Retention and providing high level of service for clients;
— Reporting to Head of project.
We believe that an excellent team is a key to success. Therefore, we establish favorable conditions for the development of talents and skills of our employees.
We are looking for an diligent and result-oriented Retention Manager to join our team!