iX.co bridges the gap between storytelling and technology, creating digital platforms and experiences and using data-driven insights to help global brands reach their audiences and monetize their investments. We are looking for a Senior Technical Writer who will successfully create, manage, and maintain internal and external technical documentation and guides around iX Products.
Looking for somebody with a passion for:
— High quality Documentation, APIs, and Onboarding Experiences
— Solving problems for developers, business teams, and users
— Process Optimization
— Digital Products, Technology, Media
— 3+ years professional experience writing software documentation from technical specifications, discussions with developers and editing existing developer-written content
— Ability to write clear, concise with proper grammar, spelling, and proofreading skills
— Ability to develop a solid understanding of products and services to translate complex product information into simple, polished, and engaging content
— Familiarity with modern web development, web services, APIs, general developer tools (Git, Jira/Confluence) and ability to understand code concepts and translate them to technical documentation
— Ability to work with autonomy, defining and leading key initiatives around product documentation and communication
— Competitive salary and yearly bonus
— Medical insurance
— Fitness benefits
— Fully paid English courses and the opportunities to improve English skills by regular collaboration with native speakers
— Flexible working arrangements
— Weekly Happy Hours and regular team activities
— Work in a high-growth, energetic environment
What you will be working on:
— Write developer-facing documentation and guides for developing products and APIs
— Independently gather information from subject matter experts to create user guides, integration guides, Developer Guides, and API documentation
— Write external announcements for clients and marketing for new features and initiatives
— Establish writing standards and best practices for unifying and scaling our documentation
— Create a long-term content strategy, organize documentation to facilitate the sharing of information between our development teams
iX.co, a digital media company focused on the way data science and technology can create more personal experiences for users while growing audiences for content owners, bridges the gap between storytelling and technology, creating digital platforms and experiences to help global brands engage with audiences and monetize their investments.
iX.co works with many of the biggest names in sports, media, entertainment, and active lifestyle, using data-driven insights to cater to audience passions and empower businesses to make millions of lasting impressions.
With offices across North America, Europe, and Asia, iX.co is proud of the impact it has helped create for elite organizations like the PGA TOUR, NASCAR, FOX, Chelsea FC, AS Roma, the International Ski Federation and the International Basketball Federation, among countless others.