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Who we are We are the community of people who respect and rely on science. iTomych Studio is a community space for working together or alone on projects, for experimenting and learning, for inventing atypical, new approaches for gaining results. What we do Custom software for growth and gains.
12 августа 2019

Technical Support Engineer (вакансия неактивна)

Харьков, удаленно

Необходимые навыки

Quality assurance experience;
Understanding how REST APIs work;
Basic SQL and general database knowledge;
Solid knowledge of testing principles;
Good verbal and written communication skills;
English Level — at least Intermediate.

Будет плюсом

Any programming language;
Graylog, usage of AWS Services (SQS, S3);
Experience in testing systems with micro-services architecture.

Обязанности

Investigate and resolve customer technical problems related to back-end and front-end (mobile applications iOS and Android, Admin Panel);
Properly escalate unresolved issues to appropriate internal teams;
Manage reported issues in JIRA and get feedback and estimation for a customer;
Work with Production DB (be careful and attentive with such sensitive data).

О проекте

1. We are helping a start-up from the UK to build a banking solution.

They are bringing spending, saving and investing on one platform — giving everyone opportunities for a better financial future. By using technology innovatively (prompts, budgeting, data, financial education, easy access, etc.) and by providing financial incentives (higher returns, principal protection, etc.) — they help people to re-imagine their relationship with money.

The first phase will utilize existing 3rd party systems, but later they are going to build their own solutions from scratch.

The system consists of the back-end with micro-services architecture, mobile applications, and a website.

Technology stack: .NET Core, React, AWS Cloud, Docker, Kubernetes