Itera is an international company specializing in communication and technology. We combine our multidisciplinary strengths to gain deeper insight, explore new possibilities and bring better solutions to life. We work in multidisciplinary teams to deliver projects and services to Nordic businesses who achieve their goals through smart use of technology.
7 апреля 2020

Support Consultant L1/Windows Administrator (вакансия неактивна)

Киев

Необходимые навыки

• At least 3-5 years of experience on the similar position (technical specialist/operation engineer)
• Microsoft Windows Servers
• Microsoft Windows 10 clients
• Microsoft Active Directory
• Microsoft 365 (Office, Azure AD, Intune etc.)
• HPSM, Jira or similar ticket and bug tracking systems
• ITIL
• Spoken and written English — upper-intermediate or higher

Будет плюсом

• Swedish/Norwegian languages

Предлагаем

• Competitive compensation
• Paid vacation, 100% paid sick leave (+3 paid sick days without sick list)
• Medical insurance with sport
• Free English and Norwegian Courses
• Comfortable office in the center of Kyiv with excellent office facilities
• Friendly team of high experienced specialists

Обязанности

• To provide user support and troubleshoot problems and issues
• To work on user requests queue
• Support problem identification
• To advise users on the appropriate course of action
• Own issues from start to resolution
• Escalate unresolved problems to higher levels of support
• Work in close cooperation with local L1, L2 support service and infrastructure engineers according to the company’s IT operational processes

О проекте

Our Client is Icelandic pioneer of advanced technology whose mission is to improve people’s mobility. The Customer is seeking for support engineer to join global team and provide L1 operational support to end users around the world.

Горячие вакансии

Все вакансии