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IO Technologies is a product analytical IT company. Just 3 years ago we came up with an idea and developed a platform for collecting and processing data which nowadays processes more than 6 billion events per day working on more than 300 physical and virtual servers.
4 марта 2018

Customer Success Manager (вакансия неактивна)

Киев

Необходимые навыки

• Ability to speak and write in English fluently and idiomatically;
• Excellent organizational, analytical and influencing skills;
• Interest in developing great customer partnerships and making both their and our business grow;
• Self-starter, self-motivated and at the same time an effective team player;
• Ability to prioritize tasks based on established deadlines, client needs, and business interests.

Будет плюсом

• Knowledge of Google Analytics.

Предлагаем

• Official employment;
• Huge work scope and potential to grow;
• Awesome time working on rapidly growing service for solving analytics tasks in a unique modern way;
• Liberty and accountability;
• Nice office near metro station;
• Strongest analytical and engineering team in Ukraine;
• Free books (from Amazon and local stores) and conferences, free English courses with native speakers;
• No dumb or bullshit tasks;
• Real startup experience with overnight gains and losses.

Обязанности

• Create, expand, strengthen relationships with our clients;
• Develop a thorough understanding of customers needs and find solutions with the product;
• Be the prime point of contact for customers around all key areas of success management (training, feature usage, product maintenance and enhancement);
• Manage and process customers requests, keep them informed of incident progress, collect feedbacks upon completion;
• Maintain high level of customer retention;
• Advocate customer needs and issues.

О проекте

IO Technologies is a product analytical IT company. Just 3 years ago we came up with an idea and developed a platform for collecting and processing data which nowadays processes more than 6 billion events per day working on more than 300 physical and virtual servers.
We are developing a product that collects statistics, analyzes data and distributes them to reports in such a way that makes complex analytics clear to a usual author, editor, marketer, manager. With the help of our data, companies and teams can take business decisions to improve the efficiency of their operations.
IO is not just a company, it’s a living organism where every department and employee has an impact on a successful decision made by our clients on the basis of the data provided.
Located in Kyiv.

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