Project Overview:
We seek for Delivery Coordinator to join our fast-growing organization. The main direction will be working closely with the new clients, onboard and start new projects, manage several teams.
Responsibilities:
- People management — motivation, retention and fun;
- Staffing coordination — ensuring proper team scaling;
- Compiling contractual documentation and setting up all relevant activities around new projects (communication, reporting, processing);
- Cooperate with Client management and IntelliasTeam leads in the scope of setting efficient work processes;
- Assure formal stuff processing by team leads for the teammates;
- Assure constant people tracking and retention activities;
- Work with recruiting to assure fast candidates processing;
- Provide support with all types of program-level communications, reporting, and operational processes;
- Tracking project reporting, team velocity, ensuring key performance indicators reaching success level values;
- Maintain, organize and review project-related documentation;
- Track project KPIs and operational metrics to measure customer satisfaction, organization performance and efficiency;
- Maintaining internal and external communications aspects (i.e. governance, presentations, memos, all-hands, newsletters, social media etc.);
- Team Management. Ensuring the team has all the necessary knowledge and skills required for delivery;
- Communications Management. Plan and manage the communication when the project is executed to make sure it runs as planned;
- Risk Management. Identifying and planning for potential risks that may impact the Project;
- Stakeholder Management. Identifying Project stakeholders and managing stakeholders’ expectations to make sure their needs are met.
Requirements:
- Experience in outsourcing/outstaffing 2+ years;
- Proven experience of successful project delivery (internal and external);
- Strong understanding of Recruitment / Team staffing processes;
- Understanding of and applied experience with Agile development principles;
- Assertive conflict-resolution and problem-solving skills;
- General understanding of IT expert specialization (skills, expertise, technologies etc.);
- Strong leadership skills, able to motivate others and improve the team spirit;
- Highly motivated, proactive, results-oriented personality, ability to multitask, works under pressure and meet aggressive deadlines;
- Strong problem solver;
- Excellent written and oral communication skills;
- Good English — B2 or higher.
We offer:
Besides such basics as a competitive salary, comfortable and motivating work environment, here at Intellias we offer:
For your professional growth — Innovative projects with advanced technologies; Individual approach to professional and career growth (Personal Development Plan); Regular educational events with leading industry experts; English and German courses.
For your comfort — Flexible working hours; Spacious office with lots of meeting rooms; Relocation program; Kids’ room with professional baby-sitter (offices in Lviv & Kyiv).
For your health — 3 health packages to choose from — medical insurance, sports attendance or mix of both; Annual vitaminization program; Annual vaccination and ophthalmologist check-up.
For your leisure — Corporate celebrations and fun activities; On-site massages; Beauty parlor (offices in Lviv & Kyiv).