InTechSoft is friendly opened to use different outsourcing models.
4 января 2021

Technical Support Specialist (Database Experience)

Харьков, за рубежом, удаленно

Необходимые навыки

— Basic experience in monitoring and testing live systems
— Databases (Oracle, Postgres, MS SQL)
— IIS administration
— CI/CD (Jenkins or similar)
— You have experience working with virtualized environments
— Knowledge of HTTP, HTTPS, TCP/IP
— Good communication skills.

— Intermediate and higher spoken and written English.

Будет плюсом

— Experience in the administration of Windows servers
— Experience in using PowerShell for Windows systems automation
— Programming Python scripts skills is an advantage but not a must
— Knowledge of SSL, TLS, the certificate is an advantage but not a must

— German language skills.

Предлагаем

— Paid sick leave/vacation days (6/15 working days per year).
— Excellent conditions for long-term cooperation.
— Remote cooperation or possibility to work cozy office in the heart of the city (Rymarska str).
— Friendly experienced team and nice environment.
— English speaking club and other educational activities.
— Board games, parties, team buildings, and corporate events.
— Delicious coffee / tea / biscuits / fruit / milk in the office.

Обязанности

— Installation, administration, operation, and monitoring of .NET-based Windows applications.
— Planning and implementation of changes.
— Implementation of application updates.
— The incident, problem, and change management as well as troubleshooting and analysis of system messages and log files.
— Processing of technical escalations, independent troubleshooting, and initiation of support requests to software and hardware manufacturers.
— Testing and maintenance of system documentation to ensure smooth operation.
— Provision and development of the system landscape for complex applications.
— Implementation of various security parameters and certificate administration.

О проекте

In the current project, we are supporting an IT Asset Management system — a database-based (Oracle) web application for managing hardware inventory information.
The system allows for the registration and management of all hardware devices (PCs, laptops, servers, printers, phones, production machines, etc.) used by the company’s employees all over the world. The system communicates to multiple other systems and applies complex validation rules to ensure the inventory data is correct and up-to-date.
Global Project, among other things, includes cluster projects:
— For software management, tracking and installing the necessary, up-to-date software.
— And for human resource management. Which stores in itself information about employees of the company, with the ability to change, copy, use for the needs of the company.
We are building a new system from scratch and supporting the current systems.
Moreover, many backend components involve interesting, nontrivial business logic (task scheduling, large data imports, Excel processing, custom validation rules, etc.).
You will work in a strong team.

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