• Possess 7 years of hands-on experience in managing operations and able to start and build a team from scratch
• Highly independent and experienced in leading and engaging global distributed teams
• Expert in billing product and solutioning, with proven experience in proposing strategic plans, solutions, driving ideas and see through the implementation
• Experience in setting expectations and measuring KPIs across different countries
• Minimum 5 years of relevant experience in support or development function
• Broad Telco BSS/OSS knowledge
• Relevant charging/billing experience
• Experience in various OCS versions
• API management
• Understanding different cultures, the experience of working in a diversified and multinational environment
• Ability to travel on short-term business trips; travel frequency is up to 30% of the time
Soft Skills:
• Proven management and leadership skills
• Excellent interpersonal and communication skills and proven ability to work effectively at all organizational levels
• Strong service/client-oriented attitude
• Ability to learn fast
• Knowledge of one of the charging products: Ericsson charging system, Matrixx, Opennet etc
• Python/Bash scripting experience
• Experience with Ansible
• ITIL processes knowledge or certification
• Opportunity to establish and grow a team from scratch
• Health insurance including dental care, inpatient/outpatient treatment, massage, etc.
• Flexible working arrangements
• 22 workdays of annual vacation
• Free English classes
• Modern office facilities in the city centre (Gulliver BC, Palats Sportu metro station)
• Team buildings and fun activities
• The dynamic and friendly work environment
• Snacks in the office
• Design and Configuration of rating plans
• Troubleshooting
• Scripting and automation
• Raise operational improvements
• Describe solution problems and propose solutions
• Client-facing role and interfacing with different levels of OCS vendors
• Building, leading, and organizing global distributed teams
• Manage, establish and motivate the on-site team in Ukraine
• Manage, engage remote teams which will be located in Algeria, Bangladesh, Pakistan, Ukraine, Georgia, Kyrgyzstan
• Build strong relationship to Product provider (Sweden) for development support and
• Strong collaboration with Qvantel Global centre’s in Spain and India
Qvantel is a leading global provider of cloud-based Business Support Solutions (BSS) and IT consulting services, which help telecom operators achieve maximum business efficiency and stand out from the competition through excellent customer experience. We are a fast-growing company; headquarters in Finland; over 700 IT professionals in six countries (Finland, Estonia, Spain, Sweden, USA and India) and a 2016 revenue of 40M EUR and aiming to 100M EUR 2017.
For more information, see www.qvantel.com