Customer Engagement Manager / Business Analyst (вакансія неактивна)

We are looking for a specialist who will combine 2 sets of responsibilities, which he/she will perform 50/50: as Customer Engagement Manager and Business Analyst dedicated to presale activities.

— Experience in IT field with similar responsibilities 1+ year;
— Expectations Management skill (with clients and team members);
— Understanding of SDLC and Agile development processes;
— Ability to translate business requirements to functional requirements;
— Experience with WBS (preparation, validation);
— Experience with business analysis techniques (SWOT Analysis, Business Process Modelling (BPMN & UML), Use Case Modelling, User Stories);
— Knowledge of prototyping and modeling tools (Draw.io, Balsamiq);
— English level — Upper-intermediate+;
— High flexibility and Common sense.

— Involvement in Corporate OKRs and Strategic Goals;
— Possibility to realize own ideas in the company, grow as a mentor, lead or speaker;
— Direct Communication with Client and business trips;
— Half-year Performance appraisals and Salary reviews;
— Having a mentor, who will guide you toward self-realization goals;
— Access to Certification Camps and support with Certification;
— Knowledge and Skills Evaluations based on Corporate Matrices;
— Enhancement of English skills at courses;
— Access to multiple Meetups and Tech Talks within AcademyX;
— Support in terms of personal brand development.

AND MORE:
— Great Corporate atmosphere and Relationships between people;
— Trusted and opened management and no bureaucracy;
— Flexible working schedule and Remote work;
— 20 paid days off, 20 unpaid days-off, 11 holidays, and 10 sick leaves;
— Medical Insurence;
— Competitive Salary, Rewards, and Bonuses;
— Compensations for Courses, Trainings, Certifications, and English;
— Partly coverage of Sports activities and Medical service;
— Accounting Support and Financial Trainings;
— Comfy office with good facilities and entertainment;
— Corporate Parties, Creative events, and Clubs by Interests;
— IT Cluster Membership.

Customer Engagement Part:
— Driving conference calls with Clients during the presale process;
— Preparation and presentation of the SDLC practices, demos, and other materials in English;
— Gathering initial requirements and understanding client business needs;
— Defining the business model for the successful client engagement;
— Driving the Project Proposal development;
— Closely working with Competence group in the scope of coordination of Tech pre-sales activities.

Business Analysis Part:
— Define solution vision & solution scope to meet the business needs of the project;
— Evaluate and analyze business risks on the project;
— Preparation and conduction requirements elicitation sessions;
— Documentation and confirmation of the requirements elicitation results;
— Specify, verify, and validate functional and non-functional requirements;
— Creating and maintaining requirements documentation according to agreed format (e.g. user stories, software requirements specification), requirements support by appropriate visualization and diagrams;
— Participate in the Discovery phases by performing all activities described above.