Innovation Systems is a custom software development company that offers dedicated digital business solutions from small, to mid and large-scale enterprises.
7 мая 2021

Customer Support Specialist (вакансия неактивна)

удаленно

Необходимые навыки

— 2+ years practical experience in Customer Success Manager role;
— excellent communication skills in English (Upper-Intermediate at least);
— strong desire to be always helpful;
— ability to build positive relations with users and colleagues;
— ability to analyze and understand the core of each request — not just what but why it’s needed;
— ability to effectively communicate technical information in non-technical terms;
— you should be a well-organized person, who it’s easy to rely on.

Будет плюсом

— you’ll become a part of a B2B BMP product delivering real value to our customers;
— helping the customers to configure the tool up to their business needs;
— making sure the customer’s employees are trained and engaged well;
— collect and sharing feedback with the team to implement new features or improve existing ones;
— eliminating all the reasons that might make customers leave;
— working on upsell opportunities.

Предлагаем

— interesting project;
— friendly team and startup atmosphere;
— flexible working hours;
— remote work;
— competitive salary;