Influ2 is the first B2B marketing platform that delivers ads and tracks engagement personally. Technology is based on a unique machine learning algorithms that help to track impressions, clicks, and website visits person-by-person in real-time. Sage Intacct, Genesys, and 50+ more US companies are leveraging Influ2 as a new B2B ad-buying standard.
21 декабря 2021

Customer Success Manager

Киев

Influ2 is looking for a passionate Customer Success Manager. A perfect candidate is an individual with a deep understanding of B2B marketing strategy, who thrives on building relationships, loves to help customers succeed and considers themselves an extension of the teams they work with.

Influ2 is a Person-Based Advertising platform that is purpose-built for B2B marketers who want to amplify their enterprise reach and revenue. It serves ads to specific decision-makers via display and social networks and provides sales with person-based and buying group insights that drive engagement within their target accounts.

Given the unique and dynamic nature of Influ2, this role offers the right candidate an opportunity to work with some of the world’s most renowned enterprise brands and to learn from some of the most innovative B2B marketers in the industry.

With a fast-growing team, there will be opportunities to collaborate closely with and mentor new team members.

Responsibilities:

  • Onboarding and supporting new customers with implementation and setup
  • Set strategy and discuss key success factors to ensure the success of their campaigns
  • Provide best practice advice, help customers optimize their campaigns and troubleshoot any issues
  • Maintain ongoing communication with customers about product updates and any other relevant information
  • Manage existing customer relationships and play an active role in developing and building advocacy
  • Ensure that Influ2’s solutions are delivering value to customers to hit retention targets
  • Gather, provide and contribute feedback to the product and marketing teams

Requirements:

  • 3+ years of account management or customer success in the US or EU
  • Exceptional English skills (written and spoken)
  • Great people skills, track record of being ‘the best friend’ for past customers
  • Track record of meeting and exceeding business established goals
  • Foundational understanding of digital marketing considered a plus

About Influ2:

Influ2 is a top-30 Forbes startup, an emerging leader in the ABM industry operating in the US market.

We provide unique technology that empowers B2B marketers to target chosen decision-makers, capture and track engagement at the individual level.

Influ2 has 100+ enterprise and medium-sized clients globally, including Fortune 500 B2B enterprises such as NVIDIA, Adobe, Cisco.

​​With a team of nearly 70 staff based in the US, Ukraine and Israel, Influ2 offers its team members:

  • The chance to work in a fast-paced start-up environment with experienced industry leaders
  • A learning environment to dive deep into the latest Adtech and Martech technology
  • A competitive salary and equity (dependent on role)
  • Possibility to work from the office in the center of Kiev or remotely — whatever is more comfortable for you
  • Flexible work schedule
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