— 2+ years of a management experience (preferably in SaaS global company)
— 4+ years of experience in technical support/ application engineer etc.
— Strong interpersonal skills with an excellent customer service attitude
— Appreciable experience working with servers and DBs
— Experience in technical analysis
— Highly motivated individual, with positive & pro-active attitude
— Excellent English language skills — spoken and written (including technical writing).
— Experience with BI systems
— Debugging and deep dive investigation skills
— Deep understanding of crisis management, workflows, policies, and processes
— Remote access technologies.
— Flexible working hours
— 20 working-days paid vacations and sick leaves
— Free English classes
— Centrally located offices
— Professional development
— Friendly team of high experienced specialists.
Our customer is a big global сompany which provides video platform and allows publishers to easily and cost effectively manage video assets and interactive rich-media & video assets, searching, uploading, importing, editing, annotating, remixing, sharing & more.