iDeals is a fast-growing product company specializing in secure business collaboration software. Our company is recognized as the highest-rated and customer-centric in a secure business collaboration market. iDeals’ products are used by more than 100,000 companies and 500,000 users all over the world.
In 2021 iDeals got an impressive 53% YoY revenue growth and we are looking forward to making even more in 2022. That was possible due to an increased number of customer-facing roles in sales that joined us internationally among other reasons. To support our further growth we are looking for a Sales Knowledge Management Specialist to continue the development and support of knowledge and information management activities related to the Sales Department.
In this role, you will be a part of a Sales Knowledge Management team and you will work directly with our customer-facing colleagues all over the world, such as Account Executives, BDMs, and CSMs. Your main objective in this role will be to ensure a continuously high level of their knowledge (product, procedures, sales techniques, etc.) via onboarding, upskilling, and describing relevant business processes.
WHAT YOU WILL BE DOING:
Knowledge Management (70%):
WHAT YOU SHOULD HAVE:
Nice to have:
WHAT WE OFFER:
We are driven by the mission of creating exceptional experiences for employees and customers alike. Our unwavering values of commitment and excellence inspire us to set the bar high, achieve the most ambitious goals and push the limits further.
Our diversity and different perspectives are the foundation of our success. Our two values collaboration and trust ensure that everyone has access to all the information, proactively shares thoughts, and leverages the teammates’ diverse opinions, experiences, and backgrounds. Both values help us to solve the most challenging problems.
Last but not least, care value drives us to create a positive work environment and make everyone feel valued. We also stand for iDealers’ physical, mental, financial, and personal well-being and encourage a healthy lifestyle and active living.
iDealers work in a remote-first model, meaning we collaborate remotely from anywhere — either home, cafe, co-working space, or one of our offices. And although we are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels surrounded by teammates and engaged with our common goals.
iDeals is an equal opportunity employer
iDeals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.