Sales Operations Specialist (Inbound) (вакансія неактивна)

iDeals Solutions Group is an international B2B SaaS product company, providing industry-leading virtual data room services since 2008. More than 2,500 customers, including LG, PwC, HP, EY, Deloitte, inspire us to grow and develop every day — to improve our product, service, and every part of our business.

With a team of 270 people, we are located on 5 continents and speak 10 languages. We share openness, teamwork, critical thinking, fact orientation in decision making, focus on superior results, and effective communication.
Currently, we are expanding our Sales Operations team and we are looking for the Sales Operations Specialist (Inbound), who will help us execute sales processes in a more efficient and organized way, run more projects/pilots, deliver better documentation.

The mission of this role is being a mediator within Sales Team and between Sales Team and different functions within the organization, supporting and improving processes, and being in charge of routine work and tasks.

Responsibilities:

— Support and improve the tech side of various sales processes to enable sales team to deliver higher results
— Automate of sales processes, cross-departmental solutions implementation, running and participating in sales projects
— Act as the owner of sales tech stack: maintain and improve all current processes, manage current service providers, take actions in resolving any encountered issues, research new service providers based on technical requirements linked to the business needs, build custom integrations via REST API
— Execute routine work (i.e. PandaDocs sales templates management, data collection, and analysis for tactical decisions to be taken, etc.)
— Administrating of CRM system, answer all related questions regarding features and all connected services

Requirements:

— English: B2 minimum
— Practical understanding of the sales process, key stages, goals. Experience in processes flow automatization
— Strong experience with CRM systems: implementation, setup, support and maintenance deliver improvement for business needs
— Deep knowledge and advanced experience of SQL
— Hands-on experience with regular expressions, JSON, REST API (would be a plus)
— General knowledge of main project management tools, methodologies
— Critical thinking and systematic approach at work with the focus on high-quality standards
— Passionate about technology. The best candidate is keen to learn about how things work and can explain technical concepts in ways that non-technical people can understand
— Effective communication and negotiation skills.

We Offer:

— iDeals Wellness Package: for medical insurance and health-related activities
— Mental Health Support Package
— Paid vacation of 20 business days, sick days, days off, and paid national holidays
— Paid family leave of up to 4 weeks
— Paid pregnancy disability leave of up to 5 months
— Paid Sabbatical Leave
— Unlimited learning and development opportunities
— Professional and self-development books and subscription services compensation
— Sponsorship of participation in inspiration events, conferences, meetups
— Obtain company’s support if you decide to become a speaker or writer
— Reimbursement of participation in sport competitions
— International team-building activities
— Support with organization workplace at home. Provided budget for home-office setup.
— Reimbursement of coworking space expenses
— Internal growth policies
— Regular performance and salary reviews
— iDeals Suprise Boxes from the People Experience
— Excellence, Care, Trust, Collaboration, and Commitment are core values to the iDeals team

Since 2008, iDeals has won the trust of half a million business users. We have supported thousands of customers to run high-value and mission-critical projects, from the cross-border sales of multi-billion-dollar assets to the development of revolutionary biotech products. Commitment to excellence has made iDeals the choice of big names, as well as ambitious startups. The growth goes on: the team is getting stronger; our client base and revenues are increasing year on year.

With us, you will grow professionally by doing work you can be proud of, receive top-market compensation, and collaborate with a motivated and diverse team.

iDeals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship.