International product B2B SaaS company — iDeals is looking for a passionate IT Support (HelpDesk) Specialist who will provide efficient office services and infrastructure support. This position serves the overall development, implementation, education, and day-to-day support needs of the iDeals employees.
In this role you will be primarily responsible for the organization of delivery, take back and repair IT equipment, installing and configuring computer systems, diagnosing hardware and software faults, and providing technical support to all employees.
Since 2008, iDeals has won the trust of half a million business users. We have supported thousands of customers to run high-value and mission-critical projects, from the cross-border sales of multi-billion-dollar assets to the development of revolutionary biotech products. Commitment to excellence has made iDeals the choice of big names, as well as ambitious startups. The growth goes on: the team is getting stronger; our client base and revenues are increasing year on year.
With us, you will grow professionally by doing work you can be proud of, receive top-market compensation, and collaborate with a motivated and diverse team. Our company is recognized as the most highest-rated and customer-centric in a secure business collaboration market. iDeals’ products are used by more than 100,000 companies and 500,000 users all over the world, mostly in the US and Europe.
iDealers work in a remote-first model, meaning we collaborate remotely from anywhere — either home, cafe, co-working space or one of our offices. And although we are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels surrounded by teammates and engaged with our common goals.
iDeals is an equal opportunity employer
iDeals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship.