— BS/BA and 1+ years of experience in customer service or success, preferably for SaaS solutions
— CRM experience
— Outstanding written and spoken English
— Excellent verbal and written communications skills
— Driven to get results
— Self-motivated, energetic and enthusiastic
— Able to quickly process and assimilate new information
— Multi-task, prioritize, and manage time effectively
— Able to build and maintain effective relationships with customers
— Strong problem identification and resolution skills
— Ability to occasionally travel and attend events
— Integrity and solid work ethic
— M&A or Corporate Finance background
— Very comfortable cooperation terms and high compensation rate;
— Possibility to work remotely (from time to time or regularly) and unlimited vacation as agreed on with the manager;
— iDeals wellness package: UAH 17, 000 per year for medical insurance, sports and other health-related expenses;
— Compensation for professional training (courses, conferences, English classes, etc.);
— BookBox and e-library;
— Games in the office (TRX, stretching, and pilates), massage and shower rooms;
— Taxi compensation if you got too involved in the task and lost track of time;
— Using advanced approaches and technologies for all processes — our most popular tools are Jira, Slack, Lever, 15Five, BambooHR
— Convert prospects into customers and deliver the best possible buying experience
— Manage the entire Inbound funnel, identify needs and provide solutions
— Demonstrate the value of our product to potential clients
— Build effective relationships with clients
— Coordinate with our global team
— Comply with established SLAs and Processes
BoardMaps is an international SaaS company offering a unique and essential tool for driving board and executive meetings, as well as operational and project team meetings (www.boardmaps.com).While there are many other board and meeting portals available, most of these are document repositories that do not support and track meeting outcomes. BoardMaps bridges a crucial gap between document systems and project software because it guides resolutions of Issues and Decisions through follow-on Action items.
Meetings might be one of the most dreaded words in a corporate environment. From management and C level executives to junior employees, people spend far too much time in unproductive meetings. Often, meetings are unfocused and ineffective at driving aligned actions outside of the meeting.
By using BoardMaps, executive teams run productive meetings, focus on decisions and actions, and link ongoing activity to results. The next challenge for the company is to broaden the scope of software from Board and Committee level to management meetings: supporting managerial decision-making processes, tracking meeting follow ups and accountability dashboarding.
BoardMaps was originally established in Europe and has been successful there with a number of marquee enterprise clients We are currently searching for a Inbound Account Executive to work at our Kyiv office.