Currently we are expending our Sales Operations team and we are looking for the Sales Operations Tech Specialist, who will be responsible for supporting, improving, and customizing our sales tech stack (CRM and other tech solutions).
The mission of this role is to make the sales-flow easier and more comfortable for all the participants and increase the efficiency of the process through the automatization of the routine tasks.
WHAT YOU WILL DO:
— Support and improve the tech side of various sales processes to enable sales team to deliver higher results
— Automate of sales processes, cross-departmental solutions implementation, running and participating in sales projects
— Act as the owner of sales tech stack: maintain and improve all current processes, manage current service providers, take actions in resolving any encountered issues, research new service providers based on technical requirements linked to the business needs, build custom integrations via REST API
— Execute routine work (i.e. PandaDocs sales templates management, data collection, and analysis for tactical decisions to be taken, etc.)
Administrating of CRM system, answer all related questions regarding features and all connected services.
SKILLS AND COMPETENCIES:
— English: B2 minimum
— Practical understanding of the sales process, key stages, goals.
— Experience in processes flow automatization
— Strong experience with CRM systems: implementation, setup, support, and maintenance deliver improvement for business needs
— Deep knowledge and advanced experience of SQL
— Hands-on experience with regular expressions, JSON, REST API (would be a plus)
— General knowledge of main project management tools, methodologies
— Critical thinking and systematic approach at work with the focus on high-quality standards
— Passionate about technology. The best candidate is keen to learn about how things work and can explain technical concepts in ways that non-technical people can understand
— Effective communication and negotiation skills.
WHAT WE OFFER:
🧘🏻♂️ Flat organizational structure and management with a tech background
🔝 OKR-based planning — transparent strategy
💰 Regular performance and salary reviews
🏄🏻♂️ Opportunities for professional development and personal growth
💵 Social wellness package: medical insurance, sports, and health-related activities
👌🏻 Flexible schedule and vacations
🎉 Corporate events, holiday celebrations, team building activities
💻 Flexible office and possibility to work entirely remotely
iDeals has been delivering the best customer experience since 2008. We were able to make a competitive product and build a leading business in a crowded and highly segmented market. We have decided to make a product of our dreams that leave competitors far behind. More than 2500 clients spread around the globe, among which there are LG, PWC, HP, EY, Deloitte, Barclays, Rothschild, inspiring us to deliver the best product in the market.
We are an international team of 170 people who speak ten languages. We share transparency, teamwork, data-driven decision-making, responsibility, critical thinking, and focusing on exceeding clients’ expectations as our primary common values.
iDeals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship.