1.5+ years of experience on a similar position;
Deutsche В2-С1;English В2-С1;
Proven computer skills and knowledge of Microsoft Office Products;
Advanced Microsoft Excel user;
Excellent communication and presentation skillset;
High level learning skills (for large scale of information);
Detail-oriented and well-organized person, commitment to quality work processes.
Knowledge of French/Norwegian/Dutch;
Experience in Quality Control, Back Office, Billing, DB Admin, Call-centre;
Hands on experience with CRM.
Minimum hierarchy, since we work in squads (cross-functional feature teams);
Planning based on OKRs for the team and personal goals;
Flexible working hours, possibility to work remote;
Opportunities for professional development and personal growth;
Comfortable conditions of work: modern and stylish office, free lunches, coffee, tea, juices, fruits, and snacks places for recreation (PlayStation, sports corner, table tennis, stretching, TRX, massage in the office);
Social package: medical insurance, unlimited vacation;
Quality control of key sales policies and procedures implementation;
Active participation in the development of policies and procedures to improve quality processes;
Reporting and providing feedback according to results of the quality audit;
Promotion a culture of continuous improvement and success, offering improvement suggestions.
iDeals is a company made of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We are an equal opportunity employer and we are proud to foster a workplace free from discrimination.